Betting Rules

These Betting Rules explain the general conditions that apply when using the betting services available through 500 Casino. They should be read together with the site’s Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account, placing a bet or using a betting service, you confirm that you understand and agree to the rules that apply to your activity.

500 Casino operates under a licence issued by the Curaçao Gaming Control Board, licence number OGL/2024/1354/0882, held by operator Perfect Storm B.V.

General betting conditions

The betting services provided through 500 Casino are intended for eligible customers who are permitted to use online gambling services under the laws that apply to them. You are responsible for checking whether you may legally access and use the services in your location. You must also satisfy any applicable age, identity and account requirements before placing bets.

These rules apply to all bets unless a specific betting market, promotion or product displays additional conditions. If a market has its own rules, those rules will generally take priority for that market where there is a difference. Information shown on the website, including prices, event times and market descriptions, is provided to help you make betting decisions but should be checked before a bet is confirmed.

You must use your own account and provide information that is accurate, current and complete.
You must keep your login details secure and must not allow another person to place bets through your account.
You must not open or use an account on behalf of another person.
You must not use the betting service for unlawful activity, fraudulent conduct or any activity that could compromise the integrity of an event.
You must follow any account, payment, verification and responsible gambling requirements that apply to your use of the service.
You should review the bet slip carefully before confirming a bet, including the selection, odds, stake, market and any applicable conditions.

500 Casino may apply account restrictions, suspend activity, cancel a transaction or take other appropriate action where there is a suspected breach of these rules, the Terms and Conditions, applicable law or the integrity of a betting event. Any action taken will be handled in accordance with the applicable account and legal requirements.

Placing and confirming bets

A bet is normally submitted by selecting a market, entering or choosing a stake and confirming the bet through the available betting interface. A bet is not accepted merely because a selection has been added to a bet slip. You should wait for confirmation that the bet has been accepted and check your account history to ensure that the details are correct.

The price displayed before confirmation may change because betting markets can move quickly. A bet will only be accepted at the price and terms shown at the time of acceptance, subject to the relevant market rules. Where the service offers an option to accept price changes, the setting selected by you may affect whether a bet is accepted when the price changes.

Stake and bet details

The stake shown on the accepted bet is the amount committed to that bet. Before confirming, you are responsible for checking the stake, potential return, selection and market. Minimum and maximum stakes may apply and can vary by market, event, account or other circumstances. A displayed maximum return is not a guarantee that a bet will be accepted for that amount.

If a bet is rejected, only partially accepted or accepted with a different stake or price, the confirmation shown by the service will determine the accepted bet. Unaccepted portions of a bet do not form part of the wager. You should retain or review the confirmation details if you need to check the status of a bet.

Multiple and combination bets

Where combination or multiple betting is available, the bet is subject to the rules for each included selection and the way the selections are combined. Some selections may be incompatible, restricted or excluded from a particular combination. The bet slip will normally show available combinations, odds and potential returns before confirmation. If one or more selections are void, the remaining selections may be settled under the applicable combination rules.

Markets, results and settlement

Bets are settled using the official result or result source considered appropriate for the relevant market. The result may be based on the official governing body, event organiser, competition authority or another reliable source. A result can be changed after initial settlement if an official correction, review or other valid update affects the outcome.

Each market may have particular settlement rules covering postponements, abandoned events, dead heats, disqualifications, extra time, penalties, statistical events, player participation and other circumstances. You should review the information attached to the market before placing a bet. If a market does not state a special rule, the general rules and the relevant event outcome will be used.

Event changes and non-runners

If an event is postponed, abandoned, moved, shortened or materially changed, bets may be cancelled or carried forward according to the market rules. The treatment can depend on whether the event has started, whether the market has been determined and whether the event is completed within the period specified by the applicable rules.

For markets involving competitors, participants or starters, a non-runner or withdrawal may affect the bet. Some bets may be void, while others may continue with an adjustment or under a designated non-runner rule. The relevant market conditions will determine the outcome.

Voided or cancelled bets

A bet may be declared void where a market is offered in error, an event or selection is not valid, the event does not take place as required, or another circumstance covered by the rules occurs. A void bet is generally treated as though it was not placed, with the stake handled in accordance with the applicable settlement process. Individual selections in a multiple bet may be removed while the remaining selections continue.

If a bet is settled incorrectly, it may be corrected after review. This may include correcting an incorrect result, price, stake treatment or return. You must not knowingly withdraw or use funds credited to your account in error. Any correction will be made in line with the relevant rules and account terms.

Errors, integrity and prohibited conduct

Occasionally, a technical, display, pricing or administrative error may occur. This can include an incorrect price, market description, event time, result, stake calculation or settlement. Where an obvious error has occurred, 500 Casino may correct, cancel or resettle the affected bet in accordance with the applicable rules. If a bet has already been settled, the settlement may be reviewed and amended where appropriate.

You must not attempt to exploit a known error or system weakness. You must also not use automated tools, unauthorised software, deceptive methods or coordinated activity to interfere with the betting service or gain an unfair advantage. Suspected collusion, manipulation, identity misuse, money laundering or other irregular activity may be investigated.

Do not place bets using information obtained through unlawful means.
Do not place bets for another person or permit another person to control your account.
Do not attempt to bypass account limits, verification checks, self-exclusion or other safety controls.
Do not use payment methods that do not belong to you or that you are not authorised to use.
Do not interfere with events, participants, officials, markets or the operation of the website.
Do not create duplicate accounts or use inaccurate information to obtain an advantage.

Where activity raises integrity, security or compliance concerns, the account or affected bets may be reviewed. Information may be requested to confirm identity, source of funds, account ownership or the legitimacy of betting activity. Processing may be delayed while a review is completed.

Account responsibility and safer betting

You are responsible for understanding the risks of gambling and for deciding whether betting is suitable for you. Gambling should be treated as entertainment, not as a way to make money or recover losses. Never bet more than you can afford to lose, and do not use borrowed money or money needed for essential expenses.

Set a personal budget before you begin and keep your betting within that amount.
Consider setting account limits or using other available safer gambling tools.
Take regular breaks and avoid betting when affected by alcohol, stress, anger or financial pressure.
Keep track of your deposits, stakes, losses and time spent using the service.
Do not chase losses by increasing stakes or betting more frequently.
Ask for support if gambling is affecting your finances, relationships, work or wellbeing.

If you want to reduce or stop your gambling, use the responsible gambling controls available through the website or request assistance through the available support channels. Self-exclusion and account restrictions may affect access to betting services and should not be bypassed by creating another account.

These Betting Rules are intended as general information and do not replace the full Terms and Conditions or any market-specific rules. Rules may be updated from time to time. Before placing a bet, check the current version of the applicable conditions and the details displayed on the bet slip.