Contact 500 Casino

If you need help with 500 Casino, contact our support team at support@500-casino.click. We aim to make it easy to get clear assistance with account access, verification, payments and other questions. Please provide enough information for the team to understand your request and respond efficiently.

500 Casino operates under a licence issued by the Curaçao Gaming Control Board, licence number OGL/2024/1354/0882, held by operator Perfect Storm B.V.

How to get in touch

For assistance by email, write to support@500-casino.click. Support requests are reviewed in the order received, and replies are usually sent within 24 hours, although response times may vary depending on the nature and complexity of the enquiry. Please avoid sending repeated messages about the same matter, as this may delay the review.

To help support resolve your question faster, include the following information in your message:

The email address registered to your account or your account username
A short, clear description of the issue or question
Relevant dates, transaction references or error messages, where available
Screenshots if they are relevant and do not show unnecessary sensitive information

What we can help with

You can contact 500 Casino support about common account and gameplay matters, including:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related concerns
Bonus terms, eligibility and general promotion questions
Technical problems, loading issues or unexpected errors
Responsible gambling requests, account restrictions or help locating available support information

For your security, never include your password or other confidential login credentials in an email. If your request concerns responsible gambling, please say so clearly so it can be handled appropriately.